Payment Processing Services
PayLink DirectAbout
Important information
- Additional Info:Please note that PayLink Direct is a billing and payment processing center for vehicle and home service contracts. It does not sell, administer, or pay claims for vehicle or home service contracts and is not a party to vehicle or home service contracts.
If your complaint is regarding the sale of the service contract, cancellation and/ or refund of the service contract, please contact the service contract Sales Agent or Dealer for assistance.
If your complaint is regarding any product or claim issues, please contact the service contract Coverage Administrator for assistance.
Contact information for the service contract Sales Agent, Dealer or Coverage Administrator is available by calling (800) 839-7940, emailing customerservice@paylinkdirect.com, or logging into www.mypaylinkdirect.com. Hours are Monday through Friday 8:30a to 5:00p CST.
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