BBB of Chicago & Northern Illinois
with offices in Chicago and Rockford, IL
About Us
We are committed to helping businesses and consumers foster a marketplace of trust. From our home base in Chicago, we work to serve you in an area that spans from Northwest Illinois across the State to Kankakee and all the areas in between. We are on the road visiting communities, collaborating with local businesses, educating consumers and promoting relationships built on trust. We are supporting our military, assisting our seniors, empowering our youth and holding businesses to a higher standard so that you don’t have to. Your continued support means more public outreach, more investigations into substandard business behaviors, more education on scam awareness, and more support for businesses that remain devoted to honesty and integrity. Together, we can make a powerful impact on the places we call home.
Programs and Services
Request A Quote
Your one stop shopping solution to obtain quotes, estimates, information or proposals from BBB Accredited Businesses.
BBB Academy Webinars
The BBB Academy brings you special events and webinars all focused on helping businesses navigate difficult decisions, and protecting consumers with vital information and news. View our recorded webinars.
Torch Awards For Marketplace Ethics
Learn more about our most prestigious award. Being a recipient is a reflection of a company's high ethical standards, which are fully integrated into their daily business practices.
Educational Foundation
BBB Educational Foundation's mission is to promote and build awareness of ethical business practices and marketplace trust. We visit communities, host speaking engagements via our speaker's bureau, assist our military and seniors, and provide scholarship support to empower our youth.
Wise Giving Alliance
The BBB Wise Giving Alliance helps donors make informed giving decisions and promotes high standards of conduct among organizations that solicit contributions from the public.
BBB/CATA Review Program
Beginning in 1996, our program with Chicago Automotive Trade Association (CATA) has established a method to review possible deceptive automotive advertising. This partnership is a step to better serve the consumer, new car dealers, and other automotive advertisers, and has been welcomed by the Illinois Attorney General's Office for its self-regulatory approach.
Frequently Asked Questions
View questions frequently asked about BBB
Leadership
View our leadership team
Board of Directors
View our Board of Directors
Business Development Team
Contact members of our Business Development Team