Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that PayLink Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Please note that PayLink Direct is a billing and payment processing center for vehicle and home service contracts. It does not sell, administer, or pay claims for vehicle or home service contracts and is not a party to vehicle or home service contracts.
If your complaint is regarding the sale of the service contract, cancellation and/ or refund of the service contract, please contact the service contract Sales Agent or Dealer for assistance.
If your complaint is regarding any product or claim issues, please contact the service contract Coverage Administrator for assistance.
Contact information for the service contract Sales Agent, Dealer or Coverage Administrator is available by calling (800) 839-7940, emailing customerservice@paylinkdirect.com, or logging into www.mypaylinkdirect.com. Hours are Monday through Friday 8:30a to 5:00p CST.
Service Area
- Ashburn Park, IL
- Bedford Park, IL
- Burnham, IL
- Calumet Park, IL
- Chestnut Street, IL
- Chicago, IL
- Chicago Lawn, IL
- Clearing, IL
- Cragin, IL
- Elsdon, IL
- Englewood, IL
- Forest View, IL
- Fort Dearborn, IL
- Graceland, IL
- Grand Crossing, IL
- Harwood Heights, IL
- Hegewisch, IL
- Jefferson, IL
- Jefferson Park, IL
- Lakeview, IL
- Lincoln Park, IL
- Lincolnwood, IL
- Merchandise Mart, IL
- Merrionette Park, IL
- Morgan Park, IL
- Norridge, IL
- Norwood Park, IL
- Ogden Park, IL
- Ontario Street, IL
- Pilsen, IL
- Ravenswood, IL
- Rogers Park, IL
- Roseland, IL
- Stickney, IL
- Stock Yards, IL
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