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Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Chime settlement with The Commissioner of Financial and Innovation
On March 29, 2021, Chime Financial Inc., entered into a settlement with The Commissioner of Financial Protection and Innovation (Commissioner).
The settlement stems from the Commissioner’s findings that prior to February 2020 Chime used the URL “Chimebank.com” as well as using the words “bank” and “banking.”
According to the Commissioner, Chime is not licensed to operate as a bank in California or in any other jurisdiction. Chime works with banking partners to provide consumer-oriented banking products.
As part of the settlement and without any admission of wrongdoing, Chime has agreed to desist from using the name “chimebank.com, to review and make enhancements to its webpage and advertising by May 15, 2021, to clarify or annotate in all testimonials it publishes, or causes to be published, that use “banking” terminology that Chime is a financial technology company not a bank and banking services are provided by Chime’s Bank Partner(s). Further, Chime shall monitor affiliates and agents who publish other testimonials and provide clarifying information that Chime is not a bank in response to such testimonials that use “banking” terminology.
Business Details
- Local BBB:
- Golden Gate Better Business Bureau
- BBB File Opened:
- 11/6/2014
- Business Started:
- 1/1/2013
- Business Incorporated:
- 9/6/2012
- Type of Entity:
- Corporation
- Number of Employees:
- 50
Additional Contact Information
- Fax numbers
- Other Fax: (415) 704-3273
- Additional Email Addresses
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Mobile Apps
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