Cosmetics Sales
Enchantis CosmeticsFind BBB Accredited Businesses in Cosmetics Sales.
About
This business has 1 alert
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Advertising Review:On May 30 and July 1, 2019, BBB requested that the business modify its website advertising to be in compliance with the BBB Code of Advertising.
BBB noted that virtually every item on the business’s website appears to be "on sale." The BBB Code of Advertising addresses sales and pricing issues in Sections 2-7. The offered price for the business’s items appear to be the usual selling price and not representative of a limited sale as their advertising implies with a struck out price and an accompanying statement such as, "Save 32.00 USD."
BBB requested that the business modify its advertised prices to be in compliance with sections 2-7 of the BBB Code of Advertising by removing the misleading sales price claims or by conspicuously disclosing which valid basis of comparison is being used.
The business’s website also contains the statement, “Based in Delaware, the United States of America, Enchantis acknowledges well the responsibilities to its environment and community.”
The only address listed for the business appears to be in Casper, Wyoming and not Delaware. BBB, therefore, requested that the business provide an updated address in Delaware or update this statement on their website to accurately reflect their place of business.
The business’s website also makes the following claim:
“While seeking to catch and create the most innovative cosmetics design, Enchantis always tries to maintain its environmental liabilities. In addition to that, cruelty-free is a key attribute that Enchantis perpetually upholds! We have a high standard on how furry friends should be treated and are extremely against animal-abuse! Thus, our associated parties and products are 100% animal-friendly and vegan!”
BBB requested that the business substantiate these claims by providing valid documentation demonstrating that all of their products are, in fact, cruelty-free and vegan.
The business did not respond to BBB regarding our advertising concerns.
Business Details
- BBB File Opened:
- 2/4/2019
- Business Started:
- 2/1/2018
- Business Incorporated:
- 2/1/2018
- Type of Entity:
- Corporation
- Alternate Names:
- Enchantis Online Cosmetic Store
- Business Management:
- Mr. Peter Westbrook, Business Relations Specialist
Additional Contact Information
- Principal Contacts
- Mr. Peter Westbrook, Business Relations Specialist
- Customer Contacts
- Mr. Peter Westbrook, Business Relations Specialist
- Additional Phone Numbers
- Other Phone: (302) 722-6182
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Cosmetics Sales
More Resources
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