Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Floral Design

Sussex Country Floral Shoppe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floral Design.

Visit Website(262) 246-3980
See Hours
Operating Hours
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

About

About This Business

We are a full-service florist, which means we provide services that one won't find when shopping the grocery or convenience stores.  Weddings and wedding receptions, funerals and casket arrangements, retirement parties, and other large events are just a part of what we can do.

We maintain an inventory of fresh flowers, plants, dish gardens, and baskets, but if we don't have it today?  We can get it.  We have a variety of silk and dried floral available and can include a variety of furry creatures, balloons, candy, and fruit.

Food baskets require 24 hour notice, so that we can ensure the product is as fresh as possible.

Please note that we are not a clearinghouse, nor do we pass orders on to a third party.  We actually employ multiple on-site floral designers, and employ multiple members for delivery purposes.

Business Details

BBB File Opened:
5/14/2019
Business Started:
3/23/2003
Business Started Locally:
11/5/2003
Business Incorporated:
11/5/2003
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Sussex Country Floral Shoppe, LLC
Sussex Country Floral
SCFS
Business Management:
David Ailey, Owner
Lauri Ailey, Owner

Additional Contact Information

Principal Contacts
Lauri Ailey, Owner
Customer Contacts
David Ailey, Owner
Additional Email Addresses
Technical Support:
Customer Service:
Social Media
Facebook

Additional Information

Refund and Exchange Policy
Our store offers a 24-hour satisfaction guarantee, which requires the return of product to the store.  Product replacement may be offered, if available.

Requests for refund or product replacement must be received from the party who placed the order, in writing, within 24 hours of the recorded delivery date and time.  If accepted, refund payments will be made only to the original paying party.

Requests for refund or product replacement will not be accepted for damage that occurs as a result of actions, or inaction, by the order recipient.

Order cancellation may be requested by the sender and will only be accepted prior to the first delivery attempt.  Cancellation will not be accepted when the purchase of custom product is required for an order to be fulfilled.

When using a credit card for payment purposes, canceled orders will result in a processing charge if cancellation occurs on any day later than the original payment date.

These terms and conditions are subject to change without notice.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.