Business ProfileforJohnson Health Tech North America, Inc.
Current Alerts For This Business
This business was notified that a pattern of complaints had been detected on 4/1/21. The complaints pertain to poor product quality or product arriving damaged, late or non-delivery of products, and customer service being unreachable or unhelpful to having issues addressed.
BBB received a response from Johnson Health Tech North America on 4/5/21. This response states that they are in the process of making significant improvements to address the root cause of these issues, including customer support restructuring and adding more team members, making technology improvements to better disperse information to the customer and allow them to independently track their order(s), and increasing the capacity and availability of parts. They anticipate that within 90 days, most of the backlog of customers' needs will be fulfilled.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 1600 Landmark Dr, Cottage Grove, WI 53527-8967
- BBB File Opened:
- 6/25/2002
- Years in Business:
- 49
- Business Started:
- 1/1/1975
- Business Started Locally:
- 1/1/1975
- Business Incorporated:
- 10/21/2008
- Type of Entity:
- Corporation
- Alternate Business Name
- Horizon Fitness
- Vision Fitness
- LIVESTRONG Fitness
- Related Businesses
- Business Management
- Ms. Giovanna Downey, Sr. Director of Customer Care
- Ms. Patty Parrott, Senior Director of Global Marketing
- Mr. Nathan Pyles, President
- Contact Information
Principal
- Ms. Giovanna Downey, Sr. Director of Customer Care
Customer Contact
- Mr. Jamie Beining, Product Manager
- Additional Contact Information
Fax Numbers
- (608) 839-8776Primary Fax
Phone Numbers
- (608) 839-8686Other Phone
- (800) 244-4192Other Phone
Email Addresses
- Customer Service
- (608) 839-8776
Customer Complaints
0 Customer Complaints
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