Business ProfileforMedical Air Mattress
Additional business information
Consumers have complained about this company's delays in delivering ordered mattresses. Consumers complain that they pay for expedited shipping but do not receive mattress overnight, but instead have waited over a week. Consumers state they do not receive owed refunds for the extra shipping charge. Some consumers have returned items and have not received refunds. Consumers have also stated that the business will no longer take their calls when they are due a refund. As part of the BBB's investigation, we asked the company about its policies concerning these issues. The business has not responded.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1758 Allentown Rd Unit 188, Lansdale, PA 19446-4053
- BBB File Opened:
- 7/12/2007
- Years in Business:
- 15
- Business Started:
- 12/28/2008
- Business Incorporated:
- 12/28/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- I.D.T Marketing Medical Group , LLC
- Medicalairmattress.com
- Business Management
- Ms. Sarah Thanel, Owner
- Mr. Bill Robert Thanel, Owner
- Contact Information
Principal
- Ms. Sarah Thanel, Owner
- Mr. Bill Robert Thanel, Owner
Customer Contact
- Ms. Sarah Thanel, Owner
- Additional Contact Information
Phone Numbers
- (877) 733-9207Other Phone
Email Addresses
- Primary
- Customer Service
- (877) 733-9207
Customer Complaints
0 Customer Complaints
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