Business ProfileforDirections Credit Union
Current Alerts For This Business
1.) Someone is operating a secret shopper scam and issuing fraudulent cashier checks that appear to be coming from this Credit Union. The real Directions Credit Union is not sending cashier checks for a secret shopping/mystery shopper job offer. The cashier checks are fraudulent.
2.) Consumers report getting a text message to call Directions Credit Union Help Desk by dialing 419-719-5425. After dialing the number, consumers are told that there was a problem with their bank account and the problem has been fixed; but are told to input their account number to reactivate it. By following the scammer's instructions, consumers have provided bank account information that can be used by the scammer. Directions Credit Union is warning people they are not sending these text messages.
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 200 N Saint Clair St STE 1600, Toledo, OH 43604-1529
- BBB File Opened:
- 12/4/1990
- Years in Business:
- 71
- Business Started:
- 1/1/1953
- Business Incorporated:
- 6/23/1953 in OH, USA
- Accredited Since:
- 1/29/1993
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 350
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 6:00 PM
- Sa:
- 9:00 AM - 12:00 PM
- Su:
- Closed
- Contact Information
Principal
- Mr. Barry Shaner, President/CEO
Customer Contact
- Ms. Julie B. Linch, Senior Vice President, Retail Delivery
Other Contacts
- Mr. Tim Crosby, Senior Vice President of Lending
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.