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- Additional Info:Consumer complaints reflect similar issues, specifically delays in receiving merchandise paid for as well as difficulty reaching the company regarding the delays.
The company has responded to some complaints and advised BBB that because of the high demand for the merchandise they sell, customers should expect a higher than normal delivery time frame (at least 8 to 10 weeks). The company said the shipment information is posted on their website.
Despite the company's promised delivery time of 8 to 10 weeks, consumers continue to submit complaints in which that time frame is still not being met.
BBB will continue to process complaints, but consumers should also consider filing a complaint with the Federal Trade Commission by visiting their website at ftc.gov.
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