Business ProfileforCommunity Choice Financial, Inc.
Current Alerts For This Business
On Jan. 22, 2019, the California Department of Business Oversight and California Check Cashing Stores, LLC, finalized a settlement executed in a consent order that resolves the state’s findings that the company overcharged interest and administrative fees, and the state’s allegations that the company made false, misleading or deceptive statements in its advertising; overcharged about $700,000 in 3,000 payday loan transactions; allowed borrowers to take out a new loan before an old loan was paid off; and deposited some borrowers’ checks before the due date specified in the loan agreements without their written authorization. In the consent agreement, the company stated the it disagreed with the state’s determinations, but desired to resolve the matter amicably without the necessity of a hearing or other litigation. California Check Cashing Stores is a subsidiary of Direct Financial Solutions, LLC, which is owned by Community Choice Financial, Inc.
Under the settlement, Check Cashing Stores, LLC agreed to pay $105,000 in costs and penalties, and refund approximately $100,000 for 1,200 consumer loans, and refund and approximately $700,000 for 3,000 payday loan transactions. For more details you may wish to review information available at these links: http://www.dbo.ca.gov/Press/press_releases/2019/CCCS-press-release-FINAL-1-22-19.asp and http://www.dbo.ca.gov/ENF/pdf/2019/CCCS-Consent-order-1-22-19.pdf or contact the California Department of Business Oversight’s Consumer Call Center at 916-327-7585 or toll-free at 1-866-275-2677.
Community Choice Financial takes this and other fraudulent activity very seriously and recognizes that attempts to contact or solicit personal information from consumers constitutes illegal activity. Community Choice Financial never directs its customers to purchase prepaid cards nor does it direct its customers to prepay any fees associated with an extensions of new credit. Customers may report suspicious activity to Community Choice Financial by calling 855-252-4305.
Community Choice Financial works with authorities to investigate these activities. If you receive a phone call matching the description above, Community Choice Financial encourages you to report the fraudulent activity to your local authorities.
BBB also encourages you to submit a report to BBB Scam Tracker https://www.bbb.org/scamtracker/us"
Additional business information
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 5165 Emerald Pkwy Ste 100, Dublin, OH 43017-1063
- BBB File Opened:
- 7/12/1990
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Incorporated:
- 4/6/2011
- Accredited Since:
- 2/24/1998
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Cash 1/Buckeye Title Loans
- easymoney
- Cash Central/Insight Capital
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 6:00 PM
- Business Management
- Ms. Bridgette Roman Esquire, General Counsel
- Mr. William E Saunders, CEO
- Mr. Kyle Hanson, President
- Mr. Chad Streff, Vice President/Chief Technology Officer
- Mr. Michael Durbin, CFO
- Mr. Kurt Scheib, Vice President of Customer Service
- Contact Information
Principal
- Ms. Bridgette Roman Esquire, General Counsel
- Mr. Kyle Hanson, President
Customer Contact
- Mr. Kurt Scheib, Vice President of Customer Service
- Ms. Ronda Webb, Manager of Customer Relations
- Additional Contact Information
Fax Numbers
- (614) 798-5921Primary Fax
- (804) 501-2415Other Fax
Phone Numbers
- (614) 527-4444Other Phone
- (614) 478-4040Other Phone
- (614) 798-5921
Customer Complaints
0 Customer Complaints
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