Business ProfileforE-Bail Bonds LLC
Current Alerts For This Business
BBB files indicate this business has a pattern of complaints from consumers alleging they paid E-Bail Bonds to have their loved ones bailed out of jail, however, the loved ones remained in jail, and bail money was not returned, and calls and requests for assistance were ignored. BBB wrote to the business on June 16, 2019, June 26, 2019 and July 2, 2019 requesting their voluntary cooperation in resolving the underlying cause for the complaints.
On June 24, 2019, Ms. Brim called to say she would address the issues in writing. BBB received a written response from her on July 3, 2019 which reads:
"Additional staff will be brought on to handle the volume of business coming in by 8/15/2019 and we are working on being back in an office by that time as well.
Refund process will be outlined in writing instead of verbal and will have to be signed by the client and a copy provided to them.
Will make sure clients understand the time frame of posting bond and what to expect."
BBB will continue to monitor activity and update the BBB Business Profile as needed.
Additional business information
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 2868 Stelzer Rd Ste 332, Columbus, OH 43219-3133
- BBB File Opened:
- 4/24/2017
- Business Started:
- 4/12/2012
- Business Management
- Ms. Erica Brim, Owner
- Contact Information
Principal
- Ms. Erica Brim, Owner
Customer Contact
- Ms. Erica Brim, Owner
Customer Complaints
0 Customer Complaints
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