Business ProfileforGreat Lakes Property Services
Current Alerts For This Business
BBB notified Great Lakes Property Services about a pattern of complaints regarding collecting payments in advance for work not performed, non-delivery of goods, and failure to communicate regarding returns or refunds. BBB asked the business to provide a written response outlining specific steps it would implement to avoid similar complaints in the future.
To date (August 14, 2019), BBB has not received a response to our requests for information. Great Lakes Property Services has not responded to BBB regarding its pattern of complaints.
Through our investigation, we discovered Amelia Heppner registered the company, but the person doing estimates and starting work is believed to be Raymond D. Brady, using the alias Duane Walburn.
Additional business information
BBB sent correspondenceto Great Lakes Property Services on June 20, July 3, and July 10, 2019 requestingsubstantiation or modification of advertised claims. To date, the business hasnot responded to the request.
https://greatlakespropertyserv.com/
License& Insured
BBBrequested proof of licensing and insurance.
BBBrequested the names and addresses/copies of contracts for all of the propertiesfeatured in photos on the company website, the company Facebook page and thecompany Yelp page
https://www.yelp.com/biz/great-lakes-property-services-orchard-park-2
Photo #3on yelp page dated April 21, 2019 has a sign on the front lawn for a differentcompany. BBB requested information as to if this picture is of a property thatGreat Lakes Property Services worked on.
Photo number 1 of 13 features BBBtrademarks that are not approved for use. The company was advised that they mustbe removed, from any, and all advertising.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3959 N Buffalo St Ste 9, Orchard Park, NY 14127-1841
- BBB File Opened:
- 5/15/2019
- Years in Business:
- 8
- Business Started:
- 1/1/2016
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- The Roof Geeks
- Business Management
- Mr. Dwayne Walburn, Manager
- Contact Information
Principal
- Ms. Amelia Heppner, Owner
- Mr. Dwayne Walburn, Manager
Customer Contact
- Ms. Amelia Heppner, Owner
- Mr. Dwayne Walburn, Manager
- Additional Contact Information
Phone Numbers
- (716) 208-8234Other Phone
Email Addresses
- Primary
- Sales
- (716) 208-8234
Customer Complaints
0 Customer Complaints
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