Business ProfileforKarma Mobility Inc.
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning an advertised offer from Karma Mobility. Complaints recently filed with BBB say that Karma Mobility offered the "Neverstop" plan to consumers, with unlimited data with no caps and speeds of 5Mbps with no throttling. However, numerous consumers tell BBB that shortly after they prepaid for this service, the company notified them about a change to the terms of service - a data cap of 15G and a slow down to the internet speed. A few consumers report that the company is still advertising this service on their website, despite reneging on the terms they had originally offered to consumers. Many consumers are also alleging that they’ve requested a refund from Karma and returned the equipment to the company, yet weeks are going by without a refund, and consumers say they are very frustrated with the long delays.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- PO Box 975, New York, NY 10013-0861
- BBB File Opened:
- 5/12/2014
- Years in Business:
- 12
- Business Started:
- 1/1/2012
- Business Incorporated:
- 9/11/2012
- Type of Entity:
- Corporation
- Additional Contact Information
Phone Numbers
- (888) 905-5276Other Phone
Email Addresses
- Primary
- Technical Support
- (888) 905-5276
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.