Business ProfileforDisinfect-It

BBB sent correspondence to Disinfect-It on August 26, September 3, December 16, December 31, 2020, February 5, and April 28, 2021, requesting substantiation for advertised claims on their website https://www.disinfectit.com/. The business has made many updates that BBB requested, but to date, we have not received substantiation for numerous claims with regard to the following BBB Codes of Advertising:

34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. 

37. “Made in USA” Claims
37.1 “Made in USA” and similar terms used to describe the origin of a product must be truthful and substantiated.

According to the EPA, https://www.epa.gov/coronavirus/there-anything-i-can-do-make-surfaces-resistant-sars-cov-2-covid-19 "There are some antimicrobial pesticides that EPA calls materials preservatives that can be incorporated into articles. Known as “treated articles,” these plastics, textiles or other materials are treated with or contain a materials preservative to protect the article itself from mold or bacteria that can cause odor, discoloration or deterioration.

Treated articles cannot claim that they are effective against viruses and bacteria that cause human illness. This means that they are not appropriate for controlling COVID-19."

https://www.disinfectit.com/
“Learn About Our New 90-Day Antimicrobial Protective Coating”
“Now providing continuous 24/7 “self-cleaning” protective coating that bonds to surfaces at the molecular level, leaving a protected antimicrobial shield on the surface that can last for up to 90 days.”
BBB Requested: The name of this product and proof that the coating is antimicrobial and will last for up to 90 days and is “self-cleaning”.
BBB Requested: Proof of Veteran Owned Business claim.
BBB Requested: Proof of permission to use the EPA logo from the OPA or remove trademarks from all advertising. According to the EPA, https://www.epa.gov/stylebook/using-epa-seal-and-logo#reprint permission must be granted by the OPA (Office of Public Affairs) to use the EPA logo/seal. This policy also states, “The applicant may not suggest that use of the logo or seal implies endorsement of any organization, idea, product or service.”
BBB Requested: Proof of Hazwoper OSHA Certification by providing a copy of the certificate or the certificate number and certification date for online verification.
“Disinfect-It™ uses EPA approved disinfecting products and follows strict OSHA & CDC guidelines.”
BBB Requested: What the strict OSHA & CDC guidelines they follow are.
BBB Requested: Authorization to use Channel 2 trademark/images images. The website features their company vehicle in the parking lot next to Channel 2 images/trademarks which implies endorsement by Channel 2 and should not be used if it has not been authorized.

https://www.disinfectit.com/90-day-antimicrobial-protective-coating/
BBB Requested: Substantiation of the following claims and to provide EPA registration for the product that support the claims or to modify/remove them from their advertising:
90-Day Antimicrobial Protective Coating
At Disinfect-It, we are excited to now offer a 90-day antimicrobial protective coating that has been proven to protect against microbes. Our unique antimicrobial coating creates a continuously self-cleaning, invisible shield that provides 24/7 surface protection for extended periods of time with a single application.
Our 90-day antimicrobial coating adheres to all surfaces to provide unparalleled antimicrobial activity with long-term stability and durability. Our coating acts as a protective coating that bonds to surfaces on a molecular level during our electrostatic application.
We utilize electrostatic sprayers and a specially formulated coating with an EPA registered active ingredient that acts like a spike to puncture the cell membranes of microbes on contact. Our 90-day antimicrobial coating continues to work long after it dries by creating a self cleaning layer that microbes literally cannot live on. Furthermore, due to our coatings positive electric charge, it actively seeks out and attracts microbes to the surface, eliminating them on contact.
Our 90-day antimicrobial coating physically disrupts and inhibits the growth of a wide variety of odor-causing bacteria, mold, fungi and algae by creating a force-field effect on surfaces. Once applied, it will not wash off a surface, or leach into the environment or your body. The antimicrobial protective coating forms an invisible, positively charged polymer that seeks out and attracts, then electrocutes and destroys the negatively charged cell membrane of the unwanted microbes.
Our 90-day antimicrobial coating inhibits the growth of microbes on a variety of surfaces with a physical mode of action and charge disruption. This is referred to a “cationic antimicrobial” that attracts microbes and neutralizes their cell wall by via charge disruption. This leads to the breakdown of the microbial cell (also referred to as lysis). As an added bonus, our unique solution also eliminates odors and stains.
Unlike many other chemical disinfectants on the market which can be toxic, cause damage or discoloration to surfaces, or harm the environment, our eco-friendly technology has been vigorously tested for safe use and durability.
Safety is our top priority and our coating has been proven to provide a long-lasting antimicrobial barrier that will protect you and your loved ones for up to 90-days. Also, unlike other disinfectants that require constant re-application, our 90-day antimicrobial coating only requires a single application to provide long-lasting antimicrobial protection.
Also, unlike other disinfectants that require constant re-application, our 90-day antimicrobial coating only requires a single application to provide long-lasting antimicrobial protection.
ALL SURFACES IN THIS FACILITY ARE PROTECTED BY AN INVISIBLE ANTIMICROBIAL SURFACE COATING WHICH STOPS THE GROWTH OF SURFACE DAMAGING BACTERIA, MOLD AND MILDER FOR UP TO 90-DAYS.
 
https://www.disinfectit.com/product/foaming-persistent-4-hour-hand-sanitizer/
BBB Requested: Substantiation of the following claims:
“PERSISTENT 4-HOUR HAND SANITIZER”
“Our FDA-compliant”
“Just 2 applications per day can provide up to 8 hours of bacteriostatic protection."

According to the FDA: https://www.fda.gov/drugs/drug-safety-and-availability/fda-updates-hand-sanitizers-consumers-should-not-use
FDA remains vigilant and will continue to take action when quality issues arise with hand sanitizers. The agency is especially concerned with:
• Hand sanitizers that are sold or offered for sale with false and misleading, unproven claims that they can prevent the spread of viruses such as COVID-19, including claims that they can provide prolonged protection (e.g., for up to 24-hours).
• Products that are fraudulently marketed as “FDA-approved” since there are no hand sanitizers approved by FDA.
According to FDA:  https://www.fda.gov/drugs/coronavirus-covid-19-drugs/hand-sanitizers-covid-19 During the COVID-19 public health emergency, entities that are not currently registered drug manufacturers can register as over-the-counter (OTC) drug manufacturers and make alcohol-based hand sanitizers, pharmacies and registered outsourcing facilities can compound certain alcohol-based hand sanitizers, and alcohol production firms can produce alcohol for making hand sanitizers provided they follow the conditions outlined in the FDA guidances for industry.

https://www.disinfectit.com/shop/
N95 Respirator Face Masks
“Flat-fold disposable FDA Listed Medical N95 Respirator Face Masks (Pack of 25)”
BBB Requested: Manufacturer and product code as well as proof of FDA listing.
“With our innovative design which helps provide comfortable, reliable protection and efficient filtration of at least 95% of dust, haze droplets, etc.” 
“5-layer non-woven, moderate thickness for particle absorption, double layered electrostatic filter, and highly efficient at filtering particles.” 
BBB Requested: Proof of these claims.
“Custom logos are available for an additional $.40 cents per mask.”
BBB Requested: Who is putting the logos on the masks and how they are applied?
“All masks are UV Light Sterilized prior to shipment.”
BBB Requested: That the following questions be answered:
Why do the masks need to be sterilized prior to shipment? 
Is it only the masks that have logo’s put on them that are sterilized? 
Are these single use masks or re-usable?
According to the FDA, https://www.fda.gov/medical-devices/coronavirus-covid-19-and-medical-devices/uv-lights-and-lamps-ultraviolet-c-radiation-disinfection-and-coronavirus#coronavirus currently there is limited published data about the wavelength, dose, and duration of UVC radiation required to inactivate the SARS-CoV-2 virus.
Made in the USA. (Don’t get fooled by cheap Chinese knock-offs!) 
BBB Requested: Proof that these masks are Made in the USA.