Business ProfileforJTM Capital Management, LLC

BBB attempted to contact JTM Capital Management, LLC on Oct. 21, Dec. 5 & 17, 2018 and Jan. 16, 2019, regarding a pattern of complaints. During the past 36 months, BBB received complaints alleging debt collection activities violating the FDCPA. Specifically, consumers allege they are threatened with lawsuits and garnishments and are advised a person will be at their home in one hour to provide a signature on legal documents. Further allegations include having third parties not authorized to have information about the debt contacted regarding said debt and the company has failed to provide validation of the debt after specifically requested by consumers as outlined by the FDCPA. 

BBB asked JTM Capital Management, LLC to voluntarily cooperate in eliminating the pattern by providing a written response outlining the specific steps it would implement in order to avoid similar complaints in the future.  

In addition to requesting cooperation from JTM Capital Management, LLC in resolving its complaint issues and the underlying causes, BBB requested additional information the company failed to submit.

BBB has received a response on March 13, 2019. The company responded stating they do not believe that they have a pattern of complaints due to the small percentage of complaints filed against them. They stated, “We are a passive debt buyer” and “We place debt purchased with licensed agencies we do not collect debt ourselves.”