Cell Phone Supplies
The Unlock Pros, LLCThis business is NOT BBB Accredited.
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Complaints
Additional Complaint Information
According to the company: "We will not be responding to any complaint filed to the BBB. All of our customers use credit card or paypal to make their purchases. If a customer has dispute they can dispute it with their bank or paypal or communicate with us. We will work out the problem as best as possible in accordance with our policies."
According to one complainant, the company has allegedly failed to honor its 30 money back guarantee. Other complainants claim poor customer service, failure to provide services paid for and failure to return devices.
BBB will continue to accept complaints and keep it on file. Although the company has indicated previously its refusal to accept or respond to disputes forwarded by BBB, it is our responsibility to inform the company of communications from its customers.
If you have any questions or concerns regarding your complaint, please contact the company directly. If you wish to speak to a BBB complaint specialist, please contact us at (702) 320-4500.
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Complaint Details
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Contact Information
Customer Complaints Summary
0 total complaints in the last 3 years.
0 complaints closed in the last 12 months.