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This business has 1 alert
Important information
- Additional Info:Better Business Bureau is warning consumers about https://mysterysouth.com/, an online store that claims to be operating in Gulfport, MS. Consumers from all across the United States report placing orders with the site, and never receiving the items or any form of correspondence.
In November of 2019, BBB serving Mississippi investigated this company after several customers filed complaints against the company asking BBB for help to receive the products they ordered or a refund. Consumers also submitted BBB customer reviews (all one-star reviews). So far, customers in 9 states complained to BBB that they placed orders with this website and paid for merchandise but never received it. Consumers tried reaching out to the company but emails have gone unanswered and the phone is disconnected.
During the BBB investigation all mail sent to the address listed on the company’s website was returned as “No Such Number” by the United States Postal Service and the company cannot be reached by phone.
Because of the non response to consumer complaints, the company has an F rating with BBB. BBB has received 419 inquiries on the company since October of 2019.
As of today, the website is still active. BBB encourages consumers to use extreme caution if deciding to do business with the company. Visit bbb.org to file a complaint or submit a customer review.
BBB offers the following advice for shopping online: BBB.org/shoppingonline.
Business Details
- Local BBB:
- BBB Serving Mississippi
- BBB File Opened:
- 10/22/2019
- Business Management:
- Ms. Andrea Davis, Owner
Additional Contact Information
- Principal Contacts
- Ms. Andrea Davis, Owner
- Customer Contacts
- Ms. Andrea Davis, Owner
- Additional Email Addresses
- Primary: Email this Business
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