Business ProfileforTropical Ownership Management
Current Alerts For This Business
"As a licensed, bonded, and insured timeshare closing agency we offer services to the following clients:...." and "All closings are reviewed by our in-house Attorney to assure accuracy."
BBB has requested the company provide the names of all licensed personnel, their license number, the agency with which they are licensed, what services they are licensed to perform and in which states they are licensed, bonded and insured.
It is our understanding that a license is required in each state work is being performed for the following services:
* To rent or sell timeshare properties
* To perform closing/title work
* To provide legal services of any kind
To date, the company has failed to provide this information. As a result, BBB is unable to verify that any of the company personnel are licensed to perform the services stated.
1) That company is LLC; however, BBB could not locate LLC in MI;
2) Address of 15 Ottawa Ave, Grand Rapids is a residential address;
3) About Us page says, in part, "We have walk-in locations at different parts of the world", "multiple walk-in centers in US, Mexico..." and "We have many facilities in multiple locations...";
4) About Us page states, in part, "...part of the timeshare industry for more than a decade. Over the last 10 years..." however, website was registered on September 28, 2019;
5) "Live presentations from your home!";
6) "Licensed, bonded and insured timeshare closing agency";
7) "All closings are reviewed by our in-house attorney to assure accuracy."
BBB requested clarification or substantiation of these claims; however, to date, we have not received a response.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 101 Grandville Ave SW, Grand Rapids, MI 49503
- BBB File Opened:
- 3/2/2020
- Years in Business:
- 22
- Business Started:
- 4/14/2002
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 14
- Business Management
- Mr. Kevin Allen Thomas, Account Manager
- Contact Information
Other Contacts
- Mr. Mark E. Robinson, Owner
- Mr. Raymond Kennedy, General Manager
- Additional Contact Information
Phone Numbers
- (616) 209-8687Other Phone
- (616) 209-8687
Customer Complaints
0 Customer Complaints
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