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Important information
- Additional Info:The BBB is in receipt of multiple complaints from consumers alleging non receipt of items purchased, and being unable to reach the company for refunds. On June 28, 2021, the BBB contacted the company to alert them to the pattern of complaints,and to provide an opportunity for the company to provide an answer to the pattern of complaints. The BBB will update the business report upon receipt of any response from the entity.
The BBB also confirmed that the address listed on the website belongs to a different business entity, with no affiliation to Donaldpuzzle.com, and did not give the website permission to use the address.
The website is down, and the BBB was not able to find any other contact information for the entity. The site was registered out of Vietnam, in late 2020.
If you have been a victim of an internet crime, the BBB recommends reporting the incident to the FBI internet crime division, using the following link:
https://www.ic3.gov/Home/ComplaintChoice/default.aspx
Business Details
- Local BBB:
- BBB Serving Western Michigan
- BBB File Opened:
- 6/9/2021
Additional Information
- Business Categories
- Online Retailer
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