Business ProfileforStaples, Inc.
Current Alerts For This Business
New retail hours.
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 1/29/2019 the Federal Trade Commission (FTC) announced it had reached a settlement with Staples, Inc. regarding its merger with another business. The FTC alleged that Staples competes with the other business to sell office supplies to mid-sized business customers. As a result of the acquisition, Staples would have access to commercially sensitive business information on the other business' reseller customers, and those resellers’ end customers, which could allow Staples to offer higher prices than it otherwise would when bidding against a reseller for an end customer’s business.
As part of the settlement, Staples will establish a firewall separating Staples’ business-to-business sales operations from the other business' wholesale business.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 500 Staples Dr, Framingham, MA 01702-4478
- BBB File Opened:
- 3/26/2002
- Years in Business:
- 38
- Business Started:
- 1/23/1986
- Business Incorporated:
- 1/23/1986
- Type of Entity:
- Corporation
- Number of Employees:
- 91095
- Alternate Business Name
- Workplace Studio
- Staples The Office Superstore
- Business Management
- Ms. Holly Tomlin, Office Manager
- Contact Information
Principal
- Ms. Holly Tomlin, Office Manager
Customer Contact
- Ms. Holly Tomlin, Office Manager
- Additional Contact Information
Phone Numbers
- (508) 253-9576Other Phone
Email Addresses
- Primary
- (508) 253-9576
Customer Complaints
15 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/29/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
antony s
1 star11/14/2021
Staples, Inc. Response
11/29/2021
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