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            Business ProfileSalt Pool Store

            Saltwater Pool Supplies

            Contact Information

            3501 Woodhead Dr

            Northbrook, IL 60062-1852

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            (888) 454-7353

            Customer Reviews

            1.06/5

            Average of 1 Customer Reviews

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            Business Details

            Location of This Business
            3501 Woodhead Dr, Northbrook, IL 60062-1852
            Email this Business
            BBB File Opened:
            9/11/2017
            Business Management
            • Business Manager
            Contact Information

            Principal

            • Business Manager

            Customer Contact

            • Business Manager
            Additional Contact Information

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            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Daniel G

            12/07/2021

            Exactly the same experience as ************* quit working at 13 months, was told i would need to pay $230 for replacement under warranty (I paid $269 one year ago). When I challenged them, I was told that the prorated warranty cost for year two was 30%, however that's against a bogus $750 "published retail" price that they don't charge. Year three moves the the prorated cost to 50%, which means you are paying $375 for a "warranty replacement" when you can buy it for $339 brand new. So long story short, they offer a five year warranty in the description, but the reality is it's really only warrantied for 1 year, you are going to pay over 65% to replace it in year two, and you will pay MORE than it costs new to replace it in years three through five. I am also out $17 to ship it back for "inspection and repair" and had to pay for a water test by a local pool store that I'm sure they never even looked at.

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