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Better Business Bureau®
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          Additional Information

          Not BBB accredited

          Endurance Warranty Services, L.L.C.

          View full profile

          This is a multi-location business.

          Find a Location

          Endurance Warranty Services, L.L.C. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.
            Location of This Business
            400 Skokie Blvd Ste 105, Northbrook, IL 60062-7937
            BBB File Opened:
            3/14/2007
            Years in Business:
            18
            Business Started:
            3/1/2006
            Business Started Locally:
            3/1/2006
            Business Incorporated:
            5/5/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            400
            Alternate Business Name
            • Endurance Wrnty
            • EWS
            • Endurance Direct
            Business Management
            • Mr. Paul Chernawsky, CEO
            • Mr. David Sulfridge, COO
            Contact Information

            Principal

            • Mr. David Sulfridge, COO

            Customer Contact

            • Mr. Daniel Wilner, Resolutions Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Additional Business Information
            Additional Info
            Prior to filing a complaint with the Better Business Bureau, Endurance Warranty Services, LLC requests that you contact them to open a helpdesk ticket.  Please visit EWS Helpdesk to contact the business directly or for immediate assistance to resolve your issue, please call us at (877) 284-8174.
            Advertising Review

             

            Serving Area

            Endurance provides services to customers in all states except California.

            • 60007
            • 60008
            • 60009
            • 60018
            • 60101
            • 60103
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            • 60655
            • 60656
            • 60666
            • 60682
            • 60706
            • 60707
            • 60803
            • 60804
            • 60805
            • 60827
            • 61360
            Products and Services
            Vehicle Service Contracts, Auto Warranty Plans, Auto Warranty Services, Auto Warranty Processing, Extended Warranty Contract Service Companies
            Payment Methods
            • All major credit cards and ACH transactions (virtual checks).
            Refund and Exchange Policy
            • Endurance offers a 30-day Moneyback Guarantee which means customers may receive a full refund within the first 30 days of sale. After 30 days, the refund may be prorated according to each state's requirements.

            Alert

            See What BBB Reports On

            Advertising Review

            Since May 2019, the BBB serving Chicago and Northern Illinois has requested on multiple instances for Endurance Warranty Services, LLC to modify, or discontinue their promotional mailers being distributed nationwide. The businesses mailers contained aggressive and confusing language, that often intimidated consumers. In addition, the mailers were being distributed in envelopes resembling Federal Tax Documents. 

            The BBB Code of Advertising states that, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate/modify any claims or offers made before publication or broadcast, and upon request, present such substantiation/modification promptly to the advertising medium or the Better Business Bureau." 

            The BBB has monitored the mailers recently being circulated by Endurance Warranty Services, LLC. As of 4/30/2020, it has been determined that these mailers appear to meet the BBB Code of Advertising.

            Due to the number of ad challenges that the BBB has completed in the last 3 years for the business, the rating for Endurance Warranty Services, LLC will be impacted.

            Contact Information

            400 Skokie Blvd Ste 105

            Northbrook, IL 60062-7937

            Visit Website
            (866) 432-4443

            Accreditation

            This business is not BBB Accredited

            Years in Business: 18

            BBB Rating

            C

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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