Business ProfileforEndurance Warranty Services, L.L.C.
Current Alerts For This Business
Since May 2019, the BBB serving Chicago and Northern Illinois has requested on multiple instances for Endurance Warranty Services, LLC to modify, or discontinue their promotional mailers being distributed nationwide. The businesses mailers contained aggressive and confusing language, that often intimidated consumers. In addition, the mailers were being distributed in envelopes resembling Federal Tax Documents.
The BBB Code of Advertising states that, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate/modify any claims or offers made before publication or broadcast, and upon request, present such substantiation/modification promptly to the advertising medium or the Better Business Bureau."
The BBB has monitored the mailers recently being circulated by Endurance Warranty Services, LLC. As of 4/30/2020, it has been determined that these mailers appear to meet the BBB Code of Advertising.
Due to the number of ad challenges that the BBB has completed in the last 3 years for the business, the rating for Endurance Warranty Services, LLC will be impacted.
Additional business information
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 400 Skokie Blvd Ste 105, Northbrook, IL 60062-7937
- BBB File Opened:
- 3/14/2007
- Years in Business:
- 18
- Business Started:
- 3/1/2006
- Business Started Locally:
- 3/1/2006
- Business Incorporated:
- 5/5/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 400
- Alternate Business Name
- Endurance Wrnty
- EWS
- Endurance Direct
- Related Businesses
- Business Management
- Mr. Paul Chernawsky, CEO
- Mr. David Sulfridge, COO
- Contact Information
Principal
- Mr. David Sulfridge, COO
Customer Contact
- Mr. Daniel Wilner, Resolutions Manager
- Additional Contact Information
Phone Numbers
- (877) 284-8174Other Phone
- (866) 432-4443Other Phone
Email Addresses
- Sales
- Customer Service
Website Addresses
- (877) 284-8174
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/21/2021
- Complaint Type:
- Billing/Collection Issues
- Status:
- Resolved
Customer Reviews
16 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Eugene E
1 star12/07/2021
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.