Window Installation
Feldco Windows, Siding & DoorsHeadquarters
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Important information
- Advertising Review:
On 8/27/2019 and 9/4/2019, the BBB Serving Chicago and Northern Illinois requested that the business substaniate, modify or discontinue its advertising claims on the company's website, https://www.4feldco.com/. The business advertises "Buy 1 Window, Get 1 Free."
The BBB Code of Advertising states:
14. “Free”
14.1 An advertiser may use the word “free” in advertising whenever the advertiser is offering an unconditional gift. If receipt of the “free” product or service is conditional on a purchase:
14.1.1 The advertiser must clearly and conspicuously disclose this condition with the “free” offer (not simply by placing an asterisk or symbol next to “free” and referring to the condition(s) in a footnote); and
14.1.2 The advertiser must not have increased the normal price of the product or service to be purchased nor reduced its quantity or quality.
14.3 In a negotiated sale, no “free” offer of a product or service should be made where it would likely mislead consumers, such as where:
14.3.1 The product or service to be purchased usually is sold at a price arrived through bargaining, rather than at a regular fixed price.
As on September 12th, 2019 the business has failed to respond to our request for advertising substantiation.
- Advertising Review:
On 5/19/2020, the BBB Serving Chicago and Northern Illinois requested that the business clarify or modify its advertising claims on the company's website, https://www.4feldco.com/. The business advertised "2 For 1 Windows."
The BBB Code of Advertising states:
14. “Free”
14.1 An advertiser may use the word “free” in advertising whenever the advertiser is offering an unconditional gift. If receipt of the “free” product or service is conditional on a purchase:
14.1.1 The advertiser must clearly and conspicuously disclose this condition with the “free” offer (not simply by placing an asterisk or symbol next to “free” and referring to the condition(s) in a footnote); and
14.1.2 The advertiser must not have increased the normal price of the product or service to be purchased nor reduced its quantity or quality.
14.3 In a negotiated sale, no “free” offer of a product or service should be made where it would likely mislead consumers, such as where:
14.3.1 The product or service to be purchased usually is sold at a price arrived through bargaining, rather than at a regular fixed price.As of 6/4/2020, although the business failed to provide a written response to our letter, the business has modified their website and no longer advertise the promotion. Due to the numerous and repetitive advertising challenges over the last 36 months concerning similar "free" promotions, are impacting their business' rating.
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 1/6/1989
- Business Started:
- 6/1/1960
- Business Started Locally:
- 6/1/1960
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Feldco Factory Direct, LLC
- Related Businesses:
- Danley's Garage World
- Business Management:
- Mr. Doug Cook, President/Owner
- Ms. Patti Freko, Director of Marketing
- Mr. Ron Gerstung, COO
- Mr. Tim Lengel, Director of Operations
Additional Contact Information
- Principal Contacts
- Ms. Patti Freko, Director of Marketing
- Mr. Tim Lengel, Director of Operations
- Customer Contacts
- Mr. Tim Lengel, Director of Operations
- Additional Phone Numbers
- Other Phone: (708) 437-4000
Additional Information
- Business Categories
- Window Installation, Siding Contractors, Windows, Doors, Storm Windows and Doors
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