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Find a Location

Prime Time Window & Gutter Cleaning has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Prime Time Window & Gutter Cleaning

      1806 W Cuyler Ave Suite 3A Chicago, IL 60613-2541

      BBB Accredited Business
    • Prime Time Window & Gutter Cleaning

      1854 First Ave Suite #233 Highland Park, IL 60035

      BBB Accredited Business
    • Prime Time Window & Gutter Cleaning

      1770 S. Randall Road Suite A #130 Geneva, IL 60134

      BBB Accredited Business
    • Prime Time Window & Gutter Cleaning

      515 E. Golf Road #209 Arlington Heights, IL 60005

      BBB Accredited Business
    • Prime Time Window & Gutter Cleaning

      60 W. Terra Cotta Ave #300 Crystal Lake, IL 60014

      BBB Accredited Business

    Business ProfileforPrime Time Window & Gutter Cleaning

    Window Cleaning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/27/2017

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Prime Time Window & Gutter Cleaning offers the following services: Residential / Commercial Window Washing, Gutter Cleaning, Pressure Washing, and Holiday Light Hanging.

    Products & Services

    Window Cleaning, Gutter Cleaning, Power Washing, Commercial Cleaning

    Business Details

    This is a multi-location business.

    Find a Location

    Prime Time Window & Gutter Cleaning has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Prime Time Window & Gutter Cleaning

        1806 W Cuyler Ave Suite 3A Chicago, IL 60613-2541

        BBB Accredited Business
      • Prime Time Window & Gutter Cleaning

        1854 First Ave Suite #233 Highland Park, IL 60035

        BBB Accredited Business
      • Prime Time Window & Gutter Cleaning

        1770 S. Randall Road Suite A #130 Geneva, IL 60134

        BBB Accredited Business
      • Prime Time Window & Gutter Cleaning

        515 E. Golf Road #209 Arlington Heights, IL 60005

        BBB Accredited Business
      • Prime Time Window & Gutter Cleaning

        60 W. Terra Cotta Ave #300 Crystal Lake, IL 60014

        BBB Accredited Business
      Location of This Business
      1806 W Cuyler Ave Suite 3A, Chicago, IL 60613-2541
      BBB File Opened:
      8/4/2003
      Years in Business:
      21
      Business Started:
      3/18/2003
      Business Incorporated:
      2/11/2003
      Accredited Since:
      3/27/2017
      Type of Entity:
      Corporation
      Number of Employees:
      12
      Alternate Business Name
      • Prime Time Window & Gutter Cleaning, Inc.
      • Prime Time Window Cleaning, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Mr. William Dron, President
      Contact Information

      Principal

      • Mr. William Dron, President

      Customer Contact

      • Mr. William Dron, President
      Additional Contact Information

      Fax Numbers

      • (847) 621-1368
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Margaret R

      1 star

      12/07/2021

      If I could have chosen fewer than 1 star, I would have.On November 30 2021, I called to make an appointment for Gutter cleaning. Thursday, December 2 between noon and 4 PM was scheduled. I was quoted between $130-$140.The representative arrived a bit earlier! What could be bad?From his truck he pulled off his ladder and a leaf blower.15 minutes later I looked out the window in my Computer Room and saw how dirty the gutter was. Most leaves were removed, but the gutter was far from "clean". It was barely cleared! I worried about the second floor/roof level gutters, because if what I could see was done so inadequately, what about what I couldn't see? I took a few pictures.I went outside to express my dismay, as he prepared to leave! I told him the first level gutter was dirty, and asked him to CLEAN the gutter, showing him the picture. He told me he tried with his hand, but couldn't remove the few "helicopters" left in the corner. Then he told me he was charging me the lower price -$154. How was this lower, I thought. He charged me $8 per clog for the 3 clogs which he said he cleared.I checked the ground near the downspouts. There was no noticeable accumulation.I called the office. He called the office. I explained my dismay with the poor workmanship done by their man. I made the mistake of paying their price because they promised a second visit to correct the problem. Friday came and went. Saturday, when I called again and was again promised a return, a different representative came out. Before I could explain what little needed to be done, he quoted me a price of $180! I needed 3 clogs cleaned! He was still in the driveway and knew that?I called the office again, explaining that their solution was totally unacceptable. They promised the original worker would return Monday, between 12 and 4. At 3:35 I called AGAIN to ask whether I was still on his schedule. After being put on hold, ( a common practice), I was told that due to the weather, he would not be there. I reminded him that last Thursday was a beautiful day and the job COULD have been completed then, if the ******* actually took pride in his work.I was told someone would be here on Wednesday to show me how my gutters had been cleaned, from pictures the original worker had taken. I think I may need an independent arbiter to define CLEAN.I explained I had spent 3 days waiting for a job to be done. I somehow don't think that tomorrow it will be.

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