Wedding Services
Cloud Nine Weddings & Events Co.Find BBB Accredited Businesses in Wedding Services.
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This business has 1 alert
Important information
- Advertising Review:BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 09/30/2024, BBB contacted the business regarding their advertised products on their website. The BBB has asked the business to substantiate that they are currently in service and to provide documentation as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://sites.google.com/view/cloudnineweddingseventsco/request-a-quote
“We typically get back to clients within less than 24-48 hours. Thank you!”
“Services with full service planning begin immediately, and are typically recommended for couples who prefer step-by-step assistance with planning their big day.”
“Clients are able to reach out via phone call, text message, or email 24/7! Replies via email are guaranteed within 24 hours. You Can reach out to Cloud Nine as many times as needed from your first consult, all the way through your big day!”
- Please substantiate that the business is in service and actively seeking clients.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
As of 10/21/2024, business has not responded to BBB emails or substantiated claims.
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 9/27/2024
- Business Management:
- Business Manager
Additional Contact Information
- Customer Contacts
- Business Manager
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