Business ProfileforGekks
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning:
- Consumers allege that their orders were not fulfilled
- Consumers allege that they were unable to receive refunds for returned products
On 6/21/2021 and 6/29/2021, BBB submitted written requests to the company encouraging them to address the pattern of complaints. As of 7/7/201, BBB has had no response.
Additional business information
"On 6/21/2021 and 6/29/2021, BBB contacted Gekks concerning the slashed prices displayed on their website that do not clearly and conspicuously disclose the basis for the price comparisons, as required by Section 2.2 of the BBB Code of Advertising. As of 7/7/2021 the business has not responded to BBB's requests for modification of their advertising.
The BBB Code of Advertising states:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 159 N Racine Ave Ste 3E, Chicago, IL 60607-1651
- BBB File Opened:
- 5/22/2017
- Years in Business:
- 10
- Business Started:
- 12/26/2013
- Type of Entity:
- Corporation
- Number of Employees:
- 4
- Business Management
- Justin Arquilla, President
- Contact Information
Principal
- Justin Arquilla, President
Customer Contact
- Ms. Kaitlyn Bradshaw, Director of Operations
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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