Business ProfileforReverb.com, LLC
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments.
Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused, eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear. A portion of each sale on Reverb goes to Reverb Gives, which provides youth music programs all over the world with the instruments they need to make music.
Business Details
- Location of This Business
- 3345 N Lincoln Ave, Chicago, IL 60657-1107
- BBB File Opened:
- 5/20/2014
- Years in Business:
- 11
- Business Started:
- 1/1/2013
- Business Incorporated:
- 1/1/2013
- Accredited Since:
- 2/9/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 205
- Alternate Business Name
- Reverb
- Reverb.com LLC
- Related Businesses
- Reverb is a wholly-owned subsidiary of Etsy (NASDAQ: ETSY.)
- Hours of Operation
Primary
- M:
- 3:30 AM - 4:00 PM
- T:
- 3:30 AM - 4:00 PM
- W:
- 3:30 AM - 4:00 PM
- Th:
- 3:30 AM - 4:00 PM
- F:
- 3:30 AM - 4:00 PM
- Sa:
- 10:00 AM - 4:00 PM
- Su:
- 10:00 AM - 4:00 PM
- Business Management
- Mr. Cooper Thomas, Customer Advocate
- Ms. Kristen Cho, Chief Marketing Officer
- Contact Information
Principal
- Mr. Cooper Thomas, Customer Advocate
Customer Contact
- Mr. Cooper Thomas, Customer Advocate
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/01/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Thomas R
1 star12/03/2021
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