Additional business information
For issues received during normal business hours, assistance will be within 2 hours. For non-business hours, assistance will come within 1 business day. Normal Business Hours: M-F 8:30a - 5:30p CST.
On Wednesday, April 29,2020 the business came to a payment agreement with the United States Department of Justice. The payout settles allegations that the business knowingly caused false claims to government mortgage loan programs. Under terms of the resolution, the business agreed to pay 15.06 million to resolve allegations as well as admit that it failed to adhere to the applicable self-reporting requirements, that its FHA underwriters received commissions and gifts in violation of program rules, and that there were instances in which its government underwriters were instructed not to review documents that were relevant to the underwriting decision. Guaranteed Rate further acknowledged that it certified and the government insured and guaranteed loans approved by Guaranteed Rate that were not eligible for FHA mortgage insurance or VA loan guarantees and that HUD and VA would not have insured or guaranteed the loans but for its actions. For more details go to Government Action Press Release .
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1800 W Larchmont Ave, Chicago, IL 60613-2448
- BBB File Opened:
- 2/12/2018
- Years in Business:
- 7
- Business Started:
- 2/15/2017
- Business Incorporated:
- 2/21/2017
- Accredited Since:
- 5/18/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Guaranteed Rate Affinity
- Business Management
- Mr. Victor Ciardelli, Chairperson
- Contact Information
Principal
- Mr. Victor Ciardelli, Chairperson
Customer Contact
- Mr. Luis Trinidad, Customer Care Supervisor
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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