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Find a Location

Smile Horizon Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Smile Horizon Inc

      161 N Clark St Ste 1600 Chicago, IL 60601-3338

      BBB Accredited Business
    • Smile Horizon Inc

      55 E Monroe St Ste 300 Chicago, IL 60603-5713

      BBB Accredited Business
    • Smile Horizon Inc

      11020 Industrial Pkwy NW Bolivar, OH 44612-8992

    Business ProfileforSmile Horizon Inc

    Dental Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.44/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/22/2019

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    instasmile offers clip-on cosmetic dental veneers.

    Products & Services

    instasmile Classic veneers, instasmile Platinum veneers

    Business Details

    This is a multi-location business.

    Find a Location

    Smile Horizon Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Smile Horizon Inc

        161 N Clark St Ste 1600 Chicago, IL 60601-3338

        BBB Accredited Business
      • Smile Horizon Inc

        55 E Monroe St Ste 300 Chicago, IL 60603-5713

        BBB Accredited Business
      • Smile Horizon Inc

        11020 Industrial Pkwy NW Bolivar, OH 44612-8992

      Headquarters
      161 N Clark St Ste 1600, Chicago, IL 60601-3338
      BBB File Opened:
      3/17/2016
      Years in Business:
      22
      Business Started:
      12/5/2001
      Business Started Locally:
      12/5/2001
      Business Incorporated:
      5/6/2015
      Accredited Since:
      10/22/2019
      Type of Entity:
      Corporation
      Number of Employees:
      48
      Alternate Business Name
      • instasmile
      • INSTAsmile
      Business Management
      • Ms. Belinda Nixon, Secretary
      • Mr. Simon Nixon, CEO/Owner
      Contact Information

      Principal

      • Ms. Belinda Nixon, Secretary
      • Mr. Simon Nixon, CEO/Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gail Natalie S.

      1 star

      11/25/2021

      Paid ************************************************************************************************************************************************************** th the procedure they were if no use I offered to return them as they were going to remake them , fabulous , unfortunately covid arrived , I lost my *********** covid my mother had 2 heat attacks and 4 strokes fury to my fathers death , I was in no fit place to even think about doing the new imp for the veneers , I was about to do the impressions when I noticed the impressions expired October this year I contacted INSTASMILE. They have refused to redo the veneers so I have paid all the money to them for nothing I have emailed them but still they wont help me am I in the right to still try or not

      Smile Horizon Inc Response

      11/30/2021

      Unfortunately this order was placed in November ****************************************** December 2019. The brand Instasmile was purchased out of liquidation by Smile Lab Solutions and we tried to work with this customer. Their additional impressions kit (which was provided free of charge in July 2020) had expired. In June 2021 as a goodwill gesture a further impressions kit was sent free of charge and a deadline of 90 days given to complete the process. Unfortunately, no impressions or contact have been received within the 90 days deadline provided, and therefore the order is now closed can cannot progress or be refunded.

      Local BBB

      BBB of Chicago & Northern Illinois

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