Business ProfileforUpline Moving & Storage Inc

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

As of December 28, 2018, The Office of Attorney General, State of Florida, Dept. of Legal Affairs, filed a complaint in federal court alleging violations of the Florida Deceptive and Unfair Trade Practices Act, as well as both federal and state moving statutes, against the following business and individual:

The Attorney General's Office filed two additional generally in state court against the following company and the principal for allegedly engaging in similar ransom moving schemes:

Upline Moving & Storage Inc., formerly known as #1 Van Lines Inc., located in Hollywood, Florida, and its principal, Daneshia L. Augustin.

Allegations against the company include deceptive marketing and sales of household moving services, while holding consumers' goods hostage for ransom in Florida and other states. Many of the victims are senior citizens.

The moving company, located in Broward county, allegedly used false or deceptive advertising to induce consumers to purchase moving services. The company proclaimed that the services were to be performed by highly trained, professional or expert movers. However, untrained laborers regularly performed the moves, often causing damage to, destroying or stealing the consumers' property.

Many consumers allegedly received low-price, purportedly binding estimates from the company. In numerous instances, once the moving service began and the household goods were at least partially loaded onto moving trucks, the defendant substantially increased the prices. If consumers refused to pay the new higher amount, the complaint alleges that the defendant threatened to hold the consumers' goods hostage for ransom and add fees to the demanded amount until the consumers paid the higher fee.

This complaint is part of an ongoing Florida Attorney General's Office initiative with the U.S. Department of Transportation called Operation Moving Target. The complaint seeks a permanent injunction, consumer restitution and civil penalties from the moving company and principal(s).

For further information please contact:

Anyone suspecting deceptive or unfair business practices can file a complaint with the Attorney General's Office online at MyFloridaLegal.com or via phone at 1(866) 9NO-SCAM.

Link: http://www.myfloridalegal.com/newsrel.nsf/newsreleases/7CB5B039F44686AE852583710069DC7D