Business ProfileforADT Security Services
Current Alerts For This Business
As of April 19, 2019, The State of Kansas, 18th Judicial Circuit - Wichita:
ADT LLC, a national provider of home security services, headquartered in Boca Raton, Florida, along with one of its former authorized dealers, EVO Alarm, LLC have entered into a consent judgment with the Office of the District Attorney and agreed to pay $40,000.00 in civil penalties. In 2018, ADT had a contractual relationship with EVO to solicit the sale of security systems to homes in Sedgwick County. The District Attorney's Consumer Protection Division investigated ADT and EVO after a consumer filed a complaint and City of Wichita records showed that both EVO and one of its local representatives, McKay Erickson, were not licensed by the Metropolitan Area Building and Construction Department (MABCD). The District Attorney's Office alleged that the companies' failures to ensure all persons (or authorized dealers) were licensed and had confirmed background checks before entering customers' homes was a violation of the Kansas Consumer Protection Act (KCPA).
In the judgment, ADT agreed not to purchase or service any accounts in Sedgwick County from third parties that have not been properly vetted or licensed. EVO and Erickson agreed they would not sell alarm services or operate without having the appropriate licensure. All three agreed to clearly and conspicuously notify consumers if any personnel entered consumers' homes who did not meet the requirements of the City of Wichita Municipal Code. The companies also agreed that if any other generally regarding this specific issue were raised, the consumers would be provided compensation or relief.
As part of the agreed remedies, ADT provided the District Attorney with the names of customers solicited by EVO/Erickson and the voluntary compensation provided. The original consumer was also provided restitution and there was an assessment of court costs and investigative fees. The companies denied the allegations and ADT denied that EVO and Erickson were legal "agents" of ADT.
The consent judgment was signed by Judge Sean Hatfield on February 13, 2020
For more information:
18th Judicial District of Kansas
Sedgwick County Courthouse
525 N Main St.
Wichita, KS 67203
(316) 660-5800
Link:https://www.sedgwickcounty.org/media/56726/adt-home-security-release.pdf
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Headquarters
- 1501 Yamato Rd, Boca Raton, FL 33431-4438
- BBB File Opened:
- 3/14/2002
- Years in Business:
- 134
- Business Started:
- 1/1/1890
- Accredited Since:
- 3/11/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of EF20000449 for this business, issued by Florida Dept of Business & Professional Regulation. The expiration date of this license is 8/31/2022.
These agencies may include:
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399-6506
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=
BBB records show a license number of EF20001034 for this business, issued by Florida Dept of Business & Professional Regulation. The expiration date of this license is 8/31/2022.These agencies may include:
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399-6506
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=
BBB records show a license number of EF20000622 for this business, issued by Florida Dept of Business & Professional RegulationThese agencies may include:
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399-6506
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=
BBB records show a license number of EF0001121 for this business, issued by Florida Dept of Business & Professional Regulation. The expiration date of this license is 8/31/2022.These agencies may include:
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399-6506
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=
BBB records show a license number of EF0001131 for this business, issued by Florida Dept of Business & Professional Regulation. The expiration date of this license is 8/31/2022.These agencies may include:
Florida Dept of Business & Professional Regulation
1940 N Monroe St
Tallahassee FL 32399-6506
https://www.myfloridalicense.com/wl11.asp?mode=0&SID=
BBB records show a license number of TC553 for this business, issued by Florida Dept of Agriculture & Consumer ServicesThese agencies may include:
Florida Dept of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399-6500
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Defenders, Inc.
- DEFENDERS d/b/a Protect Your Home
- ADT, LLC
- Related Businesses
- Business Management
- Mr. Gray Finney, SVP, Chief Legal Officer
- Ms. Jamie Haenggi, Chief Marketing Officer
- Mr. Jim Devries, CEO
- Mr. Daniel Bresingham, Managing Member
- Mr. Jeffrey Likosar, Managing Member
- Mr. David Small, Managing Member
- Contact Information
Principal
- Ms. Tanea Hill, Corporate Customer Relati
Other Contacts
- Mr. Adam Kaminski, Vice President, Customer Experience
- Additional Contact Information
Fax Numbers
- (904) 886-7747Primary Fax
- (787) 775-3884Other Fax
Phone Numbers
- (800) 879-8340Other Phone
- (732) 346-6103Other Phone
Email Addresses
- Primary
- Other
- (904) 886-7747
Customer Complaints
0 Customer Complaints
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