About
Overview
BBB Accredited Since: 6/29/2015
Years in Business: 33
Payment methods:
- Bob’s Discount Furniture accepts payment in the form of cash, credit cards, checks and gift cards. Bob’s also offers several financing options for qualified customers.
BBB Accreditation & Rating
About This Business
With over 140 stores throughout 22 states, you’ll find stylish and affordable living room sets, bedroom furniture, mattresses, rugs, dining room sets, and décor to make your house a home. From the moment you walk into a Bob’s Discount Furniture store, or begin to shop online, to the final delivery of your new furniture, we’re here to support you and instill confidence that you’ve made an excellent choice.
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 3/26/1993
- Business Started:
- 3/30/1991
- Business Started Locally:
- 1/20/2013
- Business Incorporated:
- 12/20/2013
- Type of Entity:
- Corporation
- Alternate Names:
- Bobs Discount Furniture LLC
- Business Management:
- Mr. Robert Kaufman, President
- Mr. John Sullivan, Vice President/CFO
- Ms. Nicole Theriault, Manager of Customer Care
- Mr. Brian Pedersen, Vice President of Operations
- Ms. Tiesheedah Phillips, Corporate Contact
Additional Contact Information
- Principal Contacts
- Mr. Robert Kaufman, President
- Customer Contacts
- Ms. Tiesheedah Phillips, Corporate Contact
- Fax numbers
- Primary Fax: (860) 887-9913
- Other Fax: (203) 740-3526
- Other Fax: (203) 337-5156
- Other Fax: (203) 891-2115
- Other Fax: (203) 324-8006
- Additional Phone Numbers
- Other Phone: (860) 645-3208
- Other Phone: (860) 474-1200
- Other Phone: (860) 474-1241
- Other Phone: (860) 620-1650
- Other Phone: (203) 740-3800
- Other Phone: (203) 337-5100
- Other Phone: (203) 799-9010
- Other Phone: (860) 739-8426
- Other Phone: (203) 324-2727
- Other Phone: (860) 666-5640
- Other Phone: (508) 853-4614
- Other Phone: (201) 265-0698
- Other Phone: (774) 328-3333
- Other Phone: (781) 231-8061
- Other Phone: (781) 801-1200
- Other Phone: (508) 915-5000
- Other Phone: (978) 458-2557
- Other Phone: (508) 656-1010
- Other Phone: (781) 341-3136
- Other Phone: (413) 732-4200
- Other Phone: (781) 404-1140
- Other Phone: (207) 523-1100
- Other Phone: (603) 888-6213
- Other Phone: (603) 893-2010
- Other Phone: (603) 474-2771
- Other Phone: (888) 757-7747
- Other Phone: (908) 821-1261
- Other Phone: (732) 823-3000
- Other Phone: (973) 785-0159
- Other Phone: (732) 218-1020
- Other Phone: (516) 408-1190
- Other Phone: (631) 386-1020
- Other Phone: (516) 632-1400
- Other Phone: (845) 627-0823
- Other Phone: (631) 240-1050
- Other Phone: (845) 296-7115
- Other Phone: (914) 202-1200
- Other Phone: (401) 304-1101
- Other Phone: (301) 832-3820
- Other Phone: (240) 242-8900
- Other Phone: (571) 451-1200
- Other Phone: (301) 542-1847
- Other Phone: (443) 878-1160
- Other Phone: (443) 330-3891
- Other Phone: (732) 677-7742
- Other Phone: (856) 481-1730
- Other Phone: (570) 704-4320
- Other Phone: (484) 471-4920
- Other Phone: (215) 904-1676
- Other Phone: (267) 599-5915
- Other Phone: (412) 446-4494
- Other Phone: (412) 349-4920
- Other Phone: (708) 933-8950
- Other Phone: (630) 635-5002
- Other Phone: (219) 796-0370
- Other Phone: (609) 453-3300
- Other Phone: (518) 362-8080
- Other Phone: (631) 548-1757
- Other Phone: (717) 724-1541
- Other Phone: (610) 985-7600
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
Customers can cancel their order for a full refund at any time up until the day of delivery or pickup. Once furniture is accepted it can only be returned under the following exceptions: If an item has an unserviceable factory defect within one year it will be replaced. Accessory items such as rugs, lamps, bed protectors, pillows and pillow protectors may be returned for a full refund within three days of receipt if they are in like-new condition. If you are not happy with your mattress after sleeping on it for 30 days, you may exchange it. Mattresses are refundable within 90 days of the original receipt date . For our full return and exchange policy, please visit mybobs.com/returns-and-exchanges.
For coverage against most accidental stains and damages, choose Bob’s Goof Proof Protection Plan. Learn more at mybobs.com/goof.
For any refund, except as otherwise noted, we will credit the same credit card account on which you charged the original transaction, or we will mail you a refund check from our Home Office within 10 business days if you made your payment by cash, check, traveler’s check, or money order. We can only issue checks to the person(s) listed as the sold to party on the original sales order.
- Business Categories
- Furniture Stores, Mattress, Bed Sales, Housewares, Waterbed Dealers, Lamp Shades
More Resources
Learn More
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.