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Important information
- Advertising Review:On April 2, 2019, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, www.selfcarela.com. The company advertises:
- "Best CoolSculpting Los Angeles & Santa Monica MedSpa Self Care LA"
- "Best CoolSculpting Los Angeles & Santa Monica MedSpa"
- "Top CoolSculpting & MedSpa in Los Angeles"
- "Consult with Sudi Gooch, Top-Ranked Injection Specialist Near You" -"Beauty Choice Award - NewBeauty - Product Winner"
- "World's #1 - Millions of Treatments Performed"
- "ZendyHealth - Top Doctor - 2017"
- "RealSelf - Top Doctor"
- "5.0" - "Yelp," "RealSelf," "Vitals," ZocDoc," "Google"
- "Dr. Aggarwal is a Real Self Top Doctor, Zendy Top Doctor & CoolSculpting Certified"
- "We have received numerous awards for our excellence in patient care"
- "Press
Self Care LA: The CoolSculpting Center of Excellence and our board-certified
CoolSculpting specialists have been featured in local and national news sources, as well
as print publications."
- "realself," "realself. Top Contributor," & "U.S. News & World Report"
- "As a CoolSculpting Center of Excellence recognized with Diamond level status, we are able to offer the best prices in town."
- "Best prices in town w/ price match or beat guarantee"
- "Meet or beat price guarantee"
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
13. Price equaling, meeting competitors' prices - https://www.bbb.org/code-of-advertising#Price_Equaling_Meeting_Competitors_Prices
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
As of May 29, 2019, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
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