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BBB of Los Angeles & Silicon Valley

Counties of Los Angeles, Santa Clara, San Benito, Santa Cruz and Monterey

About Us

Due to the COVID-19 pandemic, our offices in San Jose and Los Angeles are closed and will remain closed until further notice. Our employees are working remotely and we are committed to serving you as always. However, complaints and correspondence received via US Mail will be delayed. To file a consumer complaint or review, or to check a company’s report, please use this website.

BBB: Start with Trust®

Programs and Services

Dispute Handling & Resolution

BBB has been helping resolve disputes for almost 100 years, and whether your company is a small local firm or large national corporation, we are here to share our expertise with you and your customers.

BBB Now

BBB now is a mobile messaging service that allows consumers to privately send messages to businesses directly from their phone.

BBB Scam Tracker℠

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

Ad Truth

Have you seen or heard an advertisement that seemed confusing or misleading? If so, report the confusing or misleading advertisement via BBB AdTruth.

BBB Military Line

Consumer education and advocacy for Active Duty, National Guard, Reserve, DoD civilians, retirees and their families

Charities & Donors

Better Business Bureau’s Charity Review Program takes the guess work out of giving by asking the questions donors want answers to.

Key Staff

Meet the staff of Accreditation Services, an approved BBB digital provider.

BBB Foundation

BBB Foundation is a 501(c)3 organization dedicated to educating consumers on a variety of marketplace issues.