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Important information
- Advertising Review:
On January 23, 2024, BBB Serving Los Angeles and Silicon Valley requestedthat the business substantiate, modify, or discontinue a claim advertised in Momento Spanish Yellow Pages. The company advertises “Los mejores de San Jose” (The best in SanJose).
The BBB Code ofAdvertising states, “1.1 The primary responsibility for truthful andnon-deceptive advertising rests with the advertiser. Advertisers should beprepared to substantiate any objective claims or offers made before publicationor broadcast. Upon request, they should present such substantiation promptly tothe advertising medium or BBB. 1.2 Advertisements which are untrue, misleading,deceptive, fraudulent, falsely disparaging of competitors, or insincere offersto sell, shall not be used. 1.3 An advertisement as a whole may be misleadingby implication, although every sentence separately considered may be literallytrue. 1.4 Misrepresentation may result not only from direct statements, but byomitting or obscuring a material fact.”
As of February 15,2024, the business has failed to respond to our request for substantiation, modification,or discontinuation of the advertised claim.
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