About
Important information
- Advertising Review:On December 19, 2019, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims in the company's advertisement in La Bamba Magazine and on their website, www.audiowavesplus.com. The company advertises the following warranty and guarantee claims:
- "Our work is always guaranteed!"
- "Audio Waves Plus labor comes with a lifetime warrantee."
- "With Audio Wave Plus / Audio Waves Mobile not only do we guarantee your car good looks but top of the line multimedia technology as well. Car owners are always guaranteed of quality installation, repair and customization services."
- "For us, no work is either too big or too small. As we follow the industry's work ethics, your car is guaranteed to become a work of art."
- "The Window Films of Choice for Audio Waves Plus is SunTek. By using the most advanced Window products available, We can Guarantee the best job on your car every time."
The BBB Code of Advertising states, "20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request. 20.2 Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.3 When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. 20.4 When advertising "lifetime" warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term "lifetime." 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee."
As of January 17, 2020, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 7/29/2010
- Business Started:
- 5/1/2005
- Alternate Names:
- Audio Waves Plus
Additional Contact Information
- Principal Contacts
- Jose Velasquez, Owner
- Fax numbers
- Primary Fax: (408) 723-3019
- Additional Phone Numbers
- Other Phone: (408) 317-5171
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Car Stereos
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