House Cleaning
HomeaglowThis business is NOT BBB Accredited.
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Complaints
Additional Complaint Information
HomeAGlow came to BBB’s attention in April 2018. A review of complaints state that consumers have a difficult time when trying to cancel reoccurring services. Complaints on file also state that service providers fail to show for scheduled appointments, cancel appointments at the last minute, and show up unannounced.
In addition to addressing the above concerns, BBB asked that the company provide the best way for consumers to reach customer service regarding the above issues and to provide their cancellation, and refund policy.
To date, HomeAGLow has not responded to BBB's requests. BBB advises that consumers review HomeAGLow’s Terms of Service at: https://www.homeaglow.com/terms under the Payment Terms section. BBB also recommends consumer's review HomeAGLow’s Help Center locate in the menu, Manage my account, 4. How do I edit or cancel me appointments or plan? at: https://www.homeaglow.com/help/88.
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Complaint Details
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Customer Complaints Summary
0 total complaints in the last 3 years.
0 complaints closed in the last 12 months.