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          Find a Location

          Lyft, Inc. has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Lyft, Inc.

              185 Berry St San Francisco, CA 94107-5705

              BBB Accredited Business

            • Lyft, Inc.

              PO Box 87352 College Park, GA 30337-0352

            • Lyft, Inc.

              3201 E Colonial Dr Orlando, FL 32803

            • Lyft, Inc.

              601 E Sunrise Blvd Fort Lauderdale, FL 33304-2708

            • Lyft, Inc.

              95 Emerson St Apt 601 Denver, CO 80218-3758

            Business ProfileLyft, Inc.

            Car Service
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            185 Berry St

            San Francisco, CA 94107-5705

            Visit Website
            Email this Business
            (855) 865-9553

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            Get a Quote

            Customer Reviews

            1.12/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/16/2017

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Lyft is a transportation networking company that provides a mobile application as an online enabled platform connecting passengers with drivers using personal vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Lyft, Inc. has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lyft, Inc.

                185 Berry St San Francisco, CA 94107-5705

                BBB Accredited Business

              • Lyft, Inc.

                PO Box 87352 College Park, GA 30337-0352

              • Lyft, Inc.

                3201 E Colonial Dr Orlando, FL 32803

              • Lyft, Inc.

                601 E Sunrise Blvd Fort Lauderdale, FL 33304-2708

              • Lyft, Inc.

                95 Emerson St Apt 601 Denver, CO 80218-3758

              Headquarters
              185 Berry St, San Francisco, CA 94107-5705
              Email this Business
              BBB File Opened:
              8/22/2011
              Years in Business:
              17
              Business Started:
              3/5/2007
              Business Incorporated:
              3/5/2007
              Accredited Since:
              2/16/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 0032513 for this business, issued by California Public Utilities Commission. The expiration date of this license is 9/30/2023.

              These agencies may include:

              California Public Utilities Commission

              505 Van Ness Ave 2nd Fl

              San Francisco CA 94102

              (415) 703-2782

              Fax: (415) 7031758

              https://consumers.cpuc.ca.gov/default.aspx

              Type of Entity:
              Corporation
              Number of Employees:
              10000
              Business Management
              • Miss Charlotte Russell, Customer Support Manager
              Additional Contact Information

              Fax Numbers

              • (866) 292-2713
                Other Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/02/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I bought a gift card that I've been having trouble redeeming. I've contacted lyft on several occasions and they never answer my question. When I do get someone,, It's after several attempts. When I reply to the response I did receive from them, I don't hear back. It's very difficult to get customer service
              Read More
              Read 20 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Victor U

              12/06/2021

              Yesterday 12/6/21 at 4:09pm my lyft Driver had no mask on and began to vape while driving and a terrible smell in the car, I have allergies and whatever was in the car gave me an allergic reaction, began to cough and walk out with a soar troath till today I still dealing with it.
              Read 7 More Customer Reviews

              Local BBB

              Golden Gate Better Business Bureau

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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