See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
About
Overview
BBB Accredited Since: 1/1/2008
Years in Business: 25
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- Business Started:
- 12/6/1999
- Business Incorporated:
- 10/6/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Iolo Technologies
- Business Management:
- Mr. Eduardo Ilas, Director of IT and Operations
- Number of Employees:
- 30
Additional Information
- Refund and Exchange Policy
- iolo must receive a request for a refund with an explanation of dissatisfaction by telephone or email, within 30 days of the purchase date (or within the time indicated on your packaging, if different).
Proof of purchase date, purchase price, sales receipt and/or license key information must be verified by iolo to be eligible for a refund.
Refunds will only be made for the original purchase price, less a 15% processing fee, less any discounts that were applied at the time or purchase or after purchase. iolo will not refund any taxes, shipping, handling, processing, customs fees or any other charges, fees or expenses incurred in connection with the original purchase or subsequent refund request and related correspondence.
All refunds, except direct purchases from www.iolo.com (or through its payment processor) using a credit card, will be issued by bank check written in U.S. dollars drawn on a U.S. bank.
If a credit card was used to purchase the iolo Software directly from iolo (or through its payment processor), the refund will only be credited to this original credit card.
iolo is not responsible for any customs, import, or processing fees, taxes, or currency conversions or fluctuations.
Refunds will not be granted when rebates or similar credits have already been applied for or obtained.
iolo is not responsible for refund delay, loss, or ineligibility due to mail delays, customer error, erroneous address information, or any other incidents outside of its control.
Shipping, handling, and any applicable taxes are not refundable, except in certain states and countries where these items are required to be refundable. - Business Categories
- Computer Software Developers, Multimedia Computer, Antivirus software
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.