About

Important information

• Advertising Review:

  On January 9, 2024, BBB Serving Los Angeles and Silicon Valley requestedthat the business substantiate, modify, or discontinue claims on the company’swebsite, https://resttee.com/.The businessadvertises “100% Satisfaction Guarantee”and “Made in USA” claims.

   

  The BBB Code of Advertising states, “20.1 When using the term “warranty” or “guarantee” inproduct advertising, the advertiser must clearly and conspicuously include astatement that the complete details of the warranty can be seen prior to saleat the advertiser's location, viewed on the advertiser’s website or, in thecase of mail or telephone order sales, made available free on written request.20.2 Advertisers should only use “satisfaction guarantee,” “money backguarantee,” “free trial offer,” or similar representations in advertising ifthe seller or manufacturer refunds the full purchase price of the advertisedproduct or service at the consumer's request. 20.3 When “satisfactionguarantee” or similar representations are used in advertising, any materiallimitations or conditions that apply to the guarantee must be clearly andconspicuously disclosed. 20.4 When advertising “lifetime” warranties orguarantees or similar representations, the advertisement must clearly andconspicuously disclose its intended meaning of the term “lifetime.” 20.5Sellers or manufacturers should advertise that a product or service iswarranted or guaranteed only if the seller or manufacturer promptly and fullyperforms its obligations under the warranty or guarantee.”

   

  The BBB Codeof Advertising also states, “37.1 “Madein USA” and similar terms used to describe the origin of a product must betruthful and substantiated. 37.2 An advertiser must not express orimply that a product or product line is exclusively “Made in USA” unless all orvirtually all of the product is made in the U.S. All significant parts andprocessing that go into the product must be of U.S. origin. That is, theproduct should contain no — or negligible — foreign content. 37.3 Advertiserscan refer to products that are manufactured with foreign components as“Assembled in USA,” if the product's principal assembly and last substantialtransformation was completed in the U.S. 37.4 Qualified “Made in USA” claims,for example, “60% U.S. content,” “Made in U.S. of U.S. and imported parts,” areappropriate for products that are manufactured or have been substantiallyassembled domestically. However, advertisers must avoid making these claims ifa significant amount of assembly or material of the product was not completedin the U.S. Qualified “Made in USA” claims, like unqualified claims, must betruthful and substantiated.”

  
  As of February 2, 2024, the business has failed to respond to our request forsubstantiation, modification, or discontinuation of the advertised claims.