Business ProfileforTower Consulting Group

On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable.

If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.

Based on information in BBB files, this business is a debt collector. Complaints filed with BBB state that the business fails to provide documentation of the alleged debts and uses threatening collections tactics including threats of legal action. On March 3 and 19, 2020 your BBB contacted the company in regards to our concerns about the amount and the pattern of complaints we have received. Unfortunately, the BBB did not receive a response.

Know your rights, a debt collector cannot use or threaten to use physical force or criminal tactics to personally harm you, your property, or your reputation intimidate you by accusing you of committing a crime for not paying the debt (unless you can actually be charged with a crime for not paying the debt, which is very rare), make defamatory statements to someone else, nor threaten to do so incorrectly threaten to assign the debt to someone and tell you that you would lose any defense to the debt in the process, or threaten to arrest you, seize assets, or garnish your wages, unless it actually plans on taking such an action and it is legally allowed to do so (in most cases, the collector must sue you and obtain a judgment before taking certain collection actions like garnishing your wages; debt collectors cannot have anyone arrest you except in extremely rare circumstances).

If you have a dispute with this business, you may wish to contact the Federal Trade Commission www.ftccomplaintassistant.gov in addition to filing a complaint with the BBB. For more information on common debt collection scams please see: https://www.consumer.ftc.gov/blog/2015/12/dont-recognize-debt-heres-what-do