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Find a Location

Valuedshoes.com has 1 locations, listed below.

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    Business ProfileforValuedshoes.com

    Shoes

    Current Alerts For This Business

    Alert:
    On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable.

    If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.
    BBB Investigation Results:
    The BBB opened an investigation on this firm due to the amount of inquiries we have received. According to BBB files, consumers allege not receiving the purchases they paid for. Furthermore, consumers allege not being able to get a response with the details of their orders or refunds. On July 28 and August 11, 2020 the BBB contacted the company in regards to our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.

    The Federal Trade Commission's Prompt Delivery Rules "spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet." For more information about the FTC's Prompt Delivery Rule please visit https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules

    Additional business information

    Advertising Review:
    On July 15, 2020, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, www.valuedshoes.com. The company advertises Comparative Price, Value and Savings Claims.

    The BBB Code of Advertising states that, "BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising1 plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.2.1 Advertisers may offer a price reduction or savings by comparing their selling price with: 2.1.1 Their own former selling price; 2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., "selling elsewhere at $_______."); or 2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., "comparable value," "compares with products or services selling at $_____," "equal to products or services selling for $_____"). 2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used. 2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7."

    As of August 10, 2020, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
    See all additional business information

    At-a-glance

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    Business Details

    Location of This Business
    730 Epperson Dr, City of Industry, CA 91748-1336
    BBB File Opened:
    5/28/2020

    Customer Complaints

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