Online Retailer
Delta Sporting GoodsFind BBB Accredited Businesses in Online Retailer.
About
Important information
- Advertising Review:
In July 2020 the Better Business Bureau requested Delta Sporting Goods to modify, substantiate or discontinue claims made on their website that display discounted prices, and '100 % Money Back Guarantee', 'WE GUARANTEE 100% FULL CUSTOMER SATISFACTION". Additionally, BBB asked the business to include a privacy policy to the website as they collect consumer's information.
BBB received an inquiry through the BBB scam tracker alleging that business fails to deliver the product or issue a refund. In addition, BBB reached out to business requesting to update the company's contact information on their website, so that there is no confusion regarding where the company is physically located.
BBB's Code of Advertising Section 1 Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. Also, BBB’s Code of Advertising, Section 3 Comparison with own former selling price states that the former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith. Lastly, Code of Advertising (Section 20.2 Warranties or Guarantees) requires that advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. Also the complete details of the warranty should be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
BBB has been unable to determine where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical address is unknown. BBB also attempted to contact the company by phone however the number is no longer in service.
As of July 2020, the business has not responded to BBB’s request.
About This Business
Business Details
- BBB File Opened:
- 6/9/2020
- Business Started:
- 5/8/2019
- Type of Entity:
- Sole Proprietorship
Additional Contact Information
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Online Retailer, Online Shopping, Sporting Goods Retail
Industry Tip
More Resources
Learn More
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.