Business ProfileforIcySunrise
Current Alerts For This Business
BBB received a significant volume of complaints against this business in a short timespan. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business is an online retailer of various homegoods and personal accessories. BBB sent correspondence to the business by email on July 21 and July 31, 2020. Our letters requested the following:
- Information concerning where your business is physically located. BBB currently lists an address of 258 Thorn Street Cody, WY 82414. Mail sent to this location has been returned by the USPS as “No Such Street. Unable to Forward.”
- A list of any additional websites your business operates.
- Information concerning your business registration within the United States. BBB has been unable to find a registration for your business within the state of Wyoming.
- Information concerning the owners or principals of IcySunrise.
The business did not respond to BBB regarding these requests.
Additional business information
On July 21 and July 31, 2020, BBB requested that the business modify its website to be in compliance with the BBB Code of Advertising.
BBB noted that virtually every item on the business’s website appears to be "on sale." The BBB Code of Advertising addresses sales and pricing issues in Sections 2-7. The offered price on your items appear to be the usual selling price and not representative of a limited sale as your advertising implies with a struck out price that accompanies every “sale” price.
BBB requested that the business modify its advertised prices to be in compliance with sections 2-7 of the BBB Code of Advertising by removing the misleading sales price claims or by conspicuously disclosing which valid basis of comparison is being used.
The business did not respond to BBB regarding these requests.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 258 Thorn Street, Cody, WY 82414
- BBB File Opened:
- 5/5/2020
- Alternate Business Name
- Icy Sunrise
- IcySunrise Ltd
- Contact Information
Customer Contact
- Owner / Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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