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          Business Profile

          Online Retailer

          Polideal

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • BBB concerns with the business's practices.
          • 7 complaint(s) filed against business
          • Length of time business has been operating

          Alert Details

          This business has 1 alert.

          Alert

          In February 2024, BBB started to receive complaints from consumers that responded to ads from Polideal on Facebook and Instagram. Consumers purchased items from Polideal that received a confirmation email, but never any further email updates. None of the complainants received the items ordered. Consumers have been unable to contact the company.

          BBB found the information the company had listed on their website to not be real. The phone number, 856-834-9607, was a New Jersey area code and only rang with no voicemail. The listed email address, support@polidal.com was invalid. The business address listed, 12 N Kelly Dr., Webster Springs, WV was an unknown location. A second address of 1455 Kelly Dr., Webster Springs, WV was also an unknown location per Melissa Data. Whois.com shows the website domain was just registered on January 16, 2024 and as of April 24, 2024, the website is no longer active. 

          BBB recommends the following tips when purchasing online or from ads on social media sites:

          BBB Tip: How scammers use social media platforms

          How to shop smart online

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