Complaints
Current Alerts For This Business
On 4/14/21, a pattern of complaints was detected for this business. Consumer complaints allege that floral arrangements that are purchased from their website are either not representative of what they ordered, they arrive late for the memorial service, are delivered to a place other than the memorial service, or are not delivered at all. Complaints also allege that when these issues occur, the business does not make a proactive effort to notify the paying consumer that there are issues with their orders.
Notifications were sent to Tribute Store on 4/14/21 and 5/6/21 regarding this pattern of complaint. To date, they have not responded to the BBB's request to address the issues presented in the pattern, and complaints pertaining to these same issues continue to be filed.
When purchasing a product, especially if delivery is guaranteed, BBB advises that the consumer follow up to ensure a timely delivery occurred and that the product delivered was that which was purchased.
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