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          Business Profile

          Cable TV

          Spectrum

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Cable TV.

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          On May 29th, 2015, the BBB sent a certified letter to Time Warner Cable due to a pattern of consumer concerns received by BBB from consumers. 

          In the complaints, consumers advised that without prior notice, their bills increased. In some cases, the bill almost doubled in price.

          On June 16th, the BBB sent a certified follow up letter to the company after receiving no response to the initial letter. 

          As of June 25th, 2015, the BBB has not received a response or phone call to the pattern of complaints.

          Additional Complaint Information

          Customer Complaint:

          On May 29th, 2015, the BBB sent a certified letter to Time Warner Cable due to a pattern of consumer concerns received by BBB from consumers. 

          In the complaints, consumers advised that without prior notice, their bills increased. In some cases, the bill almost doubled in price.

          On June 16th, the BBB sent a certified follow up letter to the company after receiving no response to the initial letter. 

          As of June 25th, 2015, the BBB has not received a response or phone call to the pattern of complaints.

          Customer Complaint:

          On May 29th, 2015, the BBB sent a certified letter to Time Warner Cable due to a pattern of consumer concerns received by BBB from consumers. 

          In the complaints, consumers advised that without prior notice, their bills increased. In some cases, the bill almost doubled in price.

          On June 16th, the BBB sent a certified follow up letter to the company after receiving no response to the initial letter. 

          As of June 25th, 2015, the BBB has not received a response or phone call to the pattern of complaints.

          See all additional business information

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 32

          This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

          Reasons for BBB Rating

          Contact Information

          1348 Plainfield Ave

          Janesville, WI 53545-0434

          Get Directions
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          (877) 777-2253

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.