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          AlumniClass.com Inc

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          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Social Media Marketing.

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          On October 26, 2020, BBB recognized a pattern of complaints from consumers regarding billing/collection, refund, and customer service issues. Consumers allege AlumniClass.com Inc. is charging them an unauthorized fee for membership and membership renewal. Consumers further allege that after requesting to cancel, the membership is still being renewed and charged. Complainants state they encounter difficulty when attempting to contact the business, indicating  they email, call, text and use the company’s online “Contact Us” form but do not receive a response in a timely manner. Once the business responds, consumer state they are denied a refund and referred to the business’ terms and conditions.

          On 10/26/2020, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.

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          Complaint Details

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 18

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          10019 E Knox Ave

          Spokane Vly, WA 99206-4156

          Visit Website
          (509) 340-2505

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.